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verified ACH account not available for funding pledge

My account is verified and shows that way in the funding options page, but when I go to the invest screen and click through to fund my pledge, it shows no connected accounts. Anyone else have this problem? It did take 3 days for the micro transactions to go through, so maybe there is another waiting period for the system to connect the account to the pledge. Do I need to enable autofund?

Paladin ShepherdPermalink
Same issue. Looking forward

Same issue. Looking forward to admin's answer. I enabled "autofund" and nothing changed.

i just checked and the

i just checked and the account was linked, so apparently it is just a process delay (about 4 hours in my case). I did not need to enable "autofund". I am now an investor.


SPPX Site Administrator

We've got autofund disabled

We've got autofund disabled at the moment for amounts over $1,000 because we wanted to make sure people were comfortable with it -- given the high number of first time investors we thought it more prudent to make funding manual in case investors wanted to change their pledges (something we've seen A LOT of in this campaign) -- with most people upping their investment commitments within a day or so of making their initial pledges -- others have been interested in the ALTO IRA option. Sorry for the confusion! Ping us ANYTIME via the "Contact Us" link at the top of the page for a fast and personal response!


Huge -did-not-know!!

Huge did-not-know!!
Just checked and my 'auto-funding' didn't occur, even though the mini-deposts were approved last Friday (!) PLEASE add a big bright message for new-to-investing folks who would not imagine that -- have approved the mini-deposits and been 'accepted over here -- that we're still not investing/funding. I clicked the 'auto-invest' on the Funding Options, I'm HOPING that means I'm now an investor?!

Viral Films MediaPermalink
Can you email us at vfm

Can you email us at [email protected] and we can check based on your name and email if your pledge is in? Thank you!

Daniel McNicoll
Head of Production
Viral Films Media

If you aren't sure whether

If you aren't sure whether you've funded your pledge, go to the Investor Dashboard. If it's not funded, there will be an option to fund.

I started this process last Friday and I was only just able to click the button to send the funds in.

Viral Films MediaPermalink
Thank you for pointing this

Thank you for pointing this out!

Viral Films Media